Customer Care FAQ | Technical FAQ | Ordering FAQ
Everest Broadband's dedicated Customer Care staff assures on-time delivery and processing of customer orders as well as complete resolution of customer problems or requests. Our systems include the latest in call handling technology such as real-time customer contact history, which enables a representative to quickly review and acknowledge any recent transactions with the customer. In addition, our state-of-the art 24x7 Network Operations Center performs real-time network monitoring of all active network components.

Customers can contact Everest Customer Care at any time either online or via our toll-free telephone number for support on:
  • Service orders
  • Trouble reports
  • Order/trouble status inquiries
  • Billing inquiries